At Trustly, we’re passionate about simplifying the way people pay and get paid online. We are a licensed payment institution and our B2B products available in 29 European countries attract global merchants in segments such as e-commerce, travel, financial services, and gaming. In 2017, we processed 44% of our total payment volume since our founding in 2008, which is a testament to our fast growth, and today we process about 4 million monthly transactions. In June 2018, private equity firm Nordic Capital acquired a majority stake in Trustly with ambitions to support us in becoming the leading global online banking payments provider.
We are a diverse and fast-growing team of 220+ people with our headquarters in Stockholm, Sweden, and regional offices in Spain, Malta, Germany, and the UK. Together we are leading the development of the payments industry and the work you’ll do here will make a great impact.
About the AML & Merchant Surveillance Team at Trustly:
The main purpose of the AML & Merchant Surveillance Team is to monitor existing clients and their transaction flows, as well as to perform follow-up due diligence. The team will work closely with the Underwriting team which is responsible for the intake and CDD of new clients.
The team is part of the larger AML & Merchant Risk department, which is responsible for customer risk assessment from an AML/CFT perspective, sanction screening and PEP controls, CDD procedures, transaction screening, monitoring and reporting to FIU. This small but efficient department currently consists of 6 people, all based in Sliema.
About the role:
Due to Trustly’s rapid growth and our desire to maintain a high level of internal service, we are hiring a skillful and responsible person to join our AML Team. In this role, you will be primarily responsible for conducting recurring follow-up CDD on existing clients (corporate/institutional) and partners in accordance with Trustly’s AML/CFT Programme. You will work on maintaining and updating profiles of Trustly’s corporate clients, acting in accordance with regulatory/licensing requirements, helping to set up group partnerships with clients and taking care of any AML & Merchant risk related matters from the day that prospect becomes a client until the day of exiting the client relationship. You will work closely with our Account Management, Technical Integrations, Compliance, and Legal teams. You will report directly to the Team Leader of Surveillance team.
What you will do:
- Act as a liaison between the Team and other business Functions.
- Work closely with Surveillance Team Leader in developing and maintaining internal documentation (processes and procedures) which is in line with company’s AML/CFT Programme.
- Perform follow up due diligence on existing client and partner base.
- Deal with ad-hoc matters related to existing client base (transfers of agreements, regulatory & licensing affairs, group agreements and etc.).
- Conduct investigations using internal and external sources to independently verify and enrich the provided information.
- Perform adverse media research using 3rd party solutions and open sources.
- Maintain customer profiles, document key findings, and rationale behind.
- Keep all internal records up-to-date.
- Escalate findings internally when necessary and take part in further discussions.
- Perform monitoring routines on customers’ online presence.
The ideal candidate will possess:
- 2+ years of corporate and/or institutional customer due diligence, underwriting or boarding experience in the regulated environment, corporate banking or financial services.
- Knowledge of EU regulatory landscape.
- Knowledge of transaction monitoring/analysis considered an asset.
- Knowledge of SQL considered an asset.
- Spotless reputation (background checks, police conduct record, and bank reference is a must).
Other Skills Required:
- Critical/analytical thinking; ability to prioritize and differentiate between what is a distraction and what really matters.
- Ability to work under pressure in a rapidly changing, high-growth environment.
- Ability to make a rational decision considering relevant risks and take responsibility for such decisions.
- Highest ethical standards.
- Ability to work independently under minimal supervision when necessary.
- Attention to detail, natural curiosity and desire to drill down to the root of the matter.
- Highly organized and cooperative skills.
- Excellent verbal and written command of the English language.