Trustly to provide Alibaba.com’s European customers with online banking payments via Ingenico

02 Sep - 2019

Trustly to provide Alibaba.com’s European customers with online banking payments via Ingenico

Stockholm, Sweden, September 2, 2019 – Trustly, the online banking payments company, announces today a partnership with Alibaba.com, a business-to-business (B2B) e-commerce platform that serves more than 10 million buyers in over 190 countries and regions. Trustly’s payment solution is enabled for Alibaba.com through Trustly’s partner, Ingenico, a leading global payment service provider, and will provide an additional payment method for Alibaba.com’s European buyers. During its initial stage, Alibaba.com will launch Trustly’s bank payments in 16 European markets.1

Online banking payments are one of the fastest-growing payment methods in Europe and are expected to surpass credit and debit cards in popularity for e-commerce purchases by 2024.2 Trustly’s fast, simple and secure online transactions fulfill European’s growing demand for paying directly from their bank account, as opposed to assuming credit. Merchants benefit from receiving real-time confirmation when the payment is completed, and Trustly’s unique refund functionality helps them reduce costs and administrative complexity when dealing with returns.

Oscar Berglund, CEO at Trustly, said: “Alibaba.com is a force to be reckoned with in e-commerce and we are truly delighted to be one of its chosen bank payment providers for its European customers. Through Ingenico, we can help Alibaba.com offer a localized payment mix, which is crucial for converting new customers and improving loyalty and satisfaction among existing ones.”

1 Austria, Belgium, Estonia, Finland, Germany, Ireland, Italy, Latvia, Lithuania, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, UK

2 Ovum, “Instant Payments and the Post-PSD2 Landscape,” 2017.

About Trustly

Founded in 2008, Trustly Group AB is a Swedish FinTech company that makes online banking e-payments fast, simple and secure. The company offers cross-border payments to and from consumer bank accounts at over 3,000 banks in 29 European markets and connects businesses and consumers within e-commerce, travel, gaming and financial services. In 2017, 2018 and 2019 the Financial Times ranked Trustly as one of the fastest growing companies in Europe on the FT1000 list and the London Stock Exchange recognized Trustly as one of Europe’s most inspiring, fast-growing companies.

Trustly has over 340 employees and is headquartered in Stockholm, Sweden, with regional offices in Finland, Spain, Malta, Germany, the UK and in Silicon Valley, USA. Trustly is a licensed Payment Institution in accordance with the second payment services directive (PSD2) and is entitled to provide among others payment initiation services. Trustly is under the supervision of the Swedish Financial Supervisory Authority. Read more at www.trustly.com

About Ingenico

Ingenico Group (Euronext: FR0000125346 - ING) is the global leader in seamless payment, providing smart, trusted and secure solutions to empower commerce across all channels, in-store, online and mobile. With the world’s largest payment acceptance network, we deliver secure payment solutions with a local, national and international scope. We are the trusted world-class partner for financial institutions and retailers, from small merchants to several of the world’s best-known global brands. Our solutions enable merchants to simplify payment and deliver their brand promise. Read more at www.ingenico.com / twitter.com/ingenico

Press contact

Meredith Popolo, Head of PR & Communications

Meredith Popolo

Head of PR & Communications


+46709611583