Rethink your refunds,
perfect your payments

How to unlock customer loyalty in e-commerce

This free report is a must-have for every e-commerce business selling in Europe. We interviewed 1,700 consumers in 9 countries and gleaned unique insights about the relationship between payments, the customer experience and loyalty. What you'll learn in this report:

Country-specific payment preferences

How the speed of refunds affects customer loyalty

Actionable insights how to unlock your growth potential

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Meet Trustly

Trustly is a European FinTech company that makes online banking payments fast, simple and secure. By signing just one agreement with Trustly, e-commerce brands can accept payments from and issue instant refunds to shoppers in 29 European countries, in all local currencies. To learn more, visit